360 Feedback, Coaching & Mentoring
When well-designed and delivered, coaching has been found to be one of the most effective approaches for developing senior leaders and enhancing the performance of their teams and organisations.
Over 30 years experience
One-to-one development for your people
360 feedback, coaching and mentoring programmes are highly effective development techniques for any organisation that is serious about improving individual performance and proving that they value their people.
At Optimal we offer bespoke one-to-one development programmes for managers, leaders, decision-makers and valued employees of all levels. Through coaching, mentoring and 360 review we’ll help to build self-awareness, boost confidence, enhance skills and improve individual effectiveness.
Do your people know their strengths and development potential? Would you like to know how your leadership style is perceived by your staff?
Optimal provides you with a clear picture. Our 360 degree feedback service (or 360 degree appraisal/360 degree review as it is sometimes known) will give you comprehensive performance feedback from your staff, your managers, your colleagues, your customers and others.
360 degree feedback will help you improve performance and communication in your organisation. It compares your own perception with how others see your performance, providing fascinating and valuable insights to help you develop.
Optimal’s 360 Degree Feedback Service
Optimal incorporate 360 degree feedback into our team, leadership and individual training programmes and development centres and also in our coaching and mentoring work.
We also offer a standalone 360 degree feedback service and coaching in how to conduct this highly effective method of performance review, showing how to interpret and use the results for development purposes.
Supporting you to make that change
Coaching is an opportunity for one-to-one support and development for individuals to improve their effectiveness and performance, against both organisational and individual goals. Through coaching you will become aware of your strengths and areas for development, assessing your own performance and obtaining valuable feedback from those around you. Your coach will help you to find and set your direction. Through focused development you’ll learn the skills and behaviours you need to achieve those goals.
Optimal has learning and development consultants who have all held senior operational roles to board level. We share our knowledge and experience as mentors to valued employees and business leaders. We offer our advice, guidance and support to help them with their career or personal development aims.
For you: clarity on your goals; better awareness of your skills and the impact of your behaviours on others; enhanced leadership skills and self-confidence; focused development in private; an understanding of where you are going and where you fit in the organisation.
For your organisation: happier, more engaged employees; better retention; improved effectiveness and performance (both for the individual and their team); faster development.
Meet our team
PA and Senior Administrator
What our clients say
Optimal People and Business are experts in all things HR. We worked successfully with them to produce a series of information videos to help businesses during the Corona lockdown. We are looking forward to working with them again in the near future as we grow our business.
We personally dealt with Vici at Optimal and she was a delight. She was open and honest and gave great advice and guidance. She helped us deal with what could have been a very difficult dismissal with a problematic member of staff. I would not hesitate to recommend Vici to any business for their HR.
Can’t thank Mel and the team enough. Really helped my business in a crisis. Looking forward to working with you and the team.
Brilliant service, friendly staff, lovely team
Amazing service and support from extremely knowledgeable people, who also take great care in the standard of their work. Can't fault them, thank you so much!
5* all round, Mel was extremely helpful and answered all my questions, very friendly and professional. Recommended to others and would definitely use again. Thank you again Mel and Helen.
Mel and her team are fantastic, help me all along the way with some complex issues. Couldn't recommend more.
I've used Optimal PBS on a couple of occasions now to assist with due diligence on an acquisition i've been working on and also to provide contract and handbook production. Cannot fault the support or advice provided.
We love this company and Mel is a god send to our business, she sorted everything for us from employee contracts to helping us source the right accountant, she is at the end of the phone whenever I have any HR questions (even when on holiday) can not fault her commitment. Keep up the good work!