Optimal are an end to end HR Outsourcing Company specialising in the provision of high quality HR, Recruitment & Training support to Legal Services Businesses across the UK.
Over 30 years experience
Professional expertise to support the changing legal services landscape
The changing face of legal services across the last 10 years has brought significant challenge and change to legal services businesses. The sector contributed over £60bn to the UK economy in 2018, it accounts for over 1.7% of the total labor workforce and the average value of each employees contribution is £100,500, compared to £54,330 nationally.
The Covid-19 pandemic has totally transformed the way legal service businesses work. In an industry well known for traditional working practices, the repositioning of city centre offices to a home study or even the kitchen table was unthinkable for many law firms and a shocking through for the Bar! Move forward twelve months and homeworking and meeting clients and work colleagues on zoom is a thing of the norm for those businesses who were agile enough to adapt.
However they have adapted, it is easy to see the impact the pandemic has had on law firms and their teams. In a sector which was already awash with change and potential future reform, the future is far from clear and the management teams have much to focus on.
With over 30 years working with law firms, the team at Optimal know that strong people management and effective employee engagement reduces turnover, improve productivity and efficiency retains customers at a greater rate and boosts overall profit. We provide both strategic and operational support helping your business to bring about stronger consumer confidence, fairer outcomes and better services for your clients through successful people management strategies which attract & retain talent,
Whether you need us to support your business by managing your entire HR function for you, or you need support on a project or initiative, then we have the expertise to help. We also provide full Recruitment Services as well as bespoke E-Learning platforms to support the development of your workforce.
What our clients say
Optimal People and Business are experts in all things HR. We worked successfully with them to produce a series of information videos to help businesses during the Corona lockdown. We are looking forward to working with them again in the near future as we grow our business.
We personally dealt with Vici at Optimal and she was a delight. She was open and honest and gave great advice and guidance. She helped us deal with what could have been a very difficult dismissal with a problematic member of staff. I would not hesitate to recommend Vici to any business for their HR.
Can’t thank Mel and the team enough. Really helped my business in a crisis. Looking forward to working with you and the team.
Brilliant service, friendly staff, lovely team
Amazing service and support from extremely knowledgeable people, who also take great care in the standard of their work. Can't fault them, thank you so much!
5* all round, Mel was extremely helpful and answered all my questions, very friendly and professional. Recommended to others and would definitely use again. Thank you again Mel and Helen.
Mel and her team are fantastic, help me all along the way with some complex issues. Couldn't recommend more.
I've used Optimal PBS on a couple of occasions now to assist with due diligence on an acquisition i've been working on and also to provide contract and handbook production. Cannot fault the support or advice provided.
We love this company and Mel is a god send to our business, she sorted everything for us from employee contracts to helping us source the right accountant, she is at the end of the phone whenever I have any HR questions (even when on holiday) can not fault her commitment. Keep up the good work!
Meet our team
PA and Senior Administrator