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Legal Services

Optimal are an end to end HR Outsourcing Company specialising in the provision of high quality HR, Recruitment & Training support to Legal Services Businesses across the UK.

Over 20 years experience

Professional expertise to support the changing legal services landscape

The changing face of legal services across the last 10 years has brought significant challenge and change to legal services businesses.  The sector contributed over £60bn to the UK economy in 2018, it accounts for over 1.7% of the total labor workforce and the average value of each employees contribution is £100,500, compared to £54,330 nationally. 

The Covid-19 pandemic has totally transformed the way legal service businesses work. In an industry well known for traditional working practices, the repositioning of city centre offices to a home study or even the kitchen table was unthinkable for many law firms and a shocking through for the Bar! Move forward twelve months and homeworking and meeting clients and work colleagues on zoom is a thing of the norm for those businesses who were agile enough to adapt.

However they have adapted, it is easy to see the impact the pandemic has had on law firms and their teams.  In a sector which was already awash with change and potential future reform, the future is far from clear and the management teams have much to focus on.

With over 20 years working with law firms, the team at Optimal know that strong people management and effective employee engagement reduces turnover, improve productivity and efficiency retains customers at a greater rate and boosts overall profit.  We provide both strategic and operational support helping your business to bring about stronger consumer confidence, fairer outcomes and better services for your clients through successful people management strategies which attract & retain talent, 

Whether you need us to support your business by managing your entire HR function for you, or you need support on a project or initiative, then we have the expertise to help. We also provide full Recruitment Services as well as bespoke E-Learning platforms to support the development of your workforce.

Our Support

What our clients say

Meet our HR experts

Our team have significant experience of supporting our clients with all of their requirements

Melanie Stead

Managing Director

Helen Murphy

Operations Director

Vici McLean

HR Client Account Manager

Verity Jocelyn

Senior HR Advisor

Joanna Baker

HR Consultant

Sharna McWilliam

HR Administrator

Saniya Mahmood

HR Administrator