HR Outsourcing

Relieving the burden of HR administrative tasks & enabling clients to focus on what they do best

Over 30 years experience

Outsourcing your HR

The benefits of using an outsourced HR provider are very simple – clear streamlined processes, controlled costs, robust risk management and the ability for business owners and management teams to really focus on delivering a service to their customers.

A significant proportion of HR Outsourcing Human Resource Management can be done remotely and therefore considering outsourcing this element of the workload can be very cost effective.  However, strategic HR Business Partnering still requires good face-to-face interaction with colleagues in the business. Here at Optimal we can provide a truly unique service to your business, managing the standard day to day HR support but also providing you with highly experienced, cost-effective HR support as and when you require it.

Flexible service

Our flexible offering in all aspects of Human Resources and Organisational Development enables our Clients to receive as much or as little support as they require without the need for them to employ this resource within their business or purchase expensive HR systems. We work very hard to build a solid relationship with our Clients to ensure we really understand the business needs and enable us to provide exceptional service at all times.

Whilst any growing business will always need great people managers, the practicalities of employing staff can take up quite a bit of time and can be daunting when this is not your area of expertise, especially if you can’t afford a dedicated in-house HR person or team. Preparing employment contracts and maintaining compliant documentation and processes through the employment cycle is not an option, it’s a legal necessity and avoiding the pitfalls of discrimination, bullying and unfair dismissal claims can often be hard work in an ever-changing world of legislation, and HR outsourcing is a very cost-effective way to manage this.


All of our services are delivered through our unique HR software PeopleHR.  This enables our Clients full visibility and/or access to all employee records at the touch of a button.  It provides access to real-time data allowing both generic or bespoke reports to be created as and when required.  How much access you want  and how much you actually require from us is entirely up to you!

Our service includes providing one or more dedicated HR Outsourcing professionals to your organisation to enable us to build a relationship with you and your teams and understand your business better.

Cost Effective

Reduce HR service delivery cost by up to 30% and increase customer satisfaction

Supporting your growth

Focus on growth, employee engagement and talent management

More impact

Deliver more for less


Support from HR administration through to strategy


Maximize HR service for your managers and employees


Achieve compliance through the use of HR experts

Meet our team

Our team of experienced professionals have worked across multiple sectors and have significant experience of supporting our clients with all of their Human Resources and Training needs.

Melanie Stead

Managing Director

Helen Murphy

Operations Director

Sara Brockbank

Finance Manager

Matthew Brain

Employment Solicitors

Saniya Mahmood

HR Advisor

Amanjhot Dothar

Senior HR Administrator

Caroline Mann

PA and Senior Administrator

What our clients say