Full Outsourced HR Support
For Law Firms and Legal Services Businesses
Private practice law firms have typically steered away from having dedicated HR resource within their firms, opting to give the responsibility of HR administration to the Practice Manager or the Managing Partner’s PA who have little or no HR experience and are unable to provide strategic HR support, or to the Employment Lawyer who really shouldn’t be getting involved in workplace issues between their employer and their colleagues!
But times have changed. Legal Services have evolved and continue to evolve at a rapid rate and firms are now seeing the added benefit a strategic HR professional can bring to their business. Gone are the days when HR is seen as an unnecessary cost and we are now seeing the value HR professionals can bring to a commercially focused organisation.
Our outsourced service provision means you can have fully qualified HR resource managing all aspects of your HR and providing you with practical, HR advice as well as strategic HR support. We provide dedicated HR resource to your firm based on the work we are doing, whether this is administrative support, managing employee relations matters, analysing data or more strategic HR support focused on designing or delivering your people strategy. We have both generalists and specialist HR professionals within our team and we make sure you have a dedicated team working with you at all times.
Our support includes
- Ill health reviews
- Medical consent
- Referrals to OH/GP report
- Draft outcome letters
- Liaise with your Employment Advisors
- Performance Management Review Support
- Creation of Performance Improvement Plans
- Drafting of letters
- Draft and issue correspondence/documentation
- Draft and issue meeting preparation
- Meeting attendance
- Processing new starter or leaver information
- Managing the annual pay increases
- Data analysing and reporting to Boards
- Providing advice
- Drafting of letters and correspondence
- Notetaker support at meetings
- All employee queries regarding any HR or Payroll matters
We provide as much on-site support as you need and hold weekly drop-in sessions so there remains full access to a face to face HR person for all employees.
We fully understand the demands on the role of the Managing Partner and the leadership teams and the demands of these roles continue to grow. Our outsourced HR offering is there to make the roles of Manager easier, to ensure the firm is efficient, effective and compliant in the management of it’s people and to provide employees access to the HR advice they need.
Outsourced HR is very cost effective and can often be cheaper than delivering these services internally.
What our clients say
Optimal People and Business are experts in all things HR. We worked successfully with them to produce a series of information videos to help businesses during the Corona lockdown. We are looking forward to working with them again in the near future as we grow our business.
We personally dealt with Vici at Optimal and she was a delight. She was open and honest and gave great advice and guidance. She helped us deal with what could have been a very difficult dismissal with a problematic member of staff. I would not hesitate to recommend Vici to any business for their HR.
Can’t thank Mel and the team enough. Really helped my business in a crisis. Looking forward to working with you and the team.
Brilliant service, friendly staff, lovely team
Amazing service and support from extremely knowledgeable people, who also take great care in the standard of their work. Can't fault them, thank you so much!
5* all round, Mel was extremely helpful and answered all my questions, very friendly and professional. Recommended to others and would definitely use again. Thank you again Mel and Helen.
Mel and her team are fantastic, help me all along the way with some complex issues. Couldn't recommend more.
I've used Optimal PBS on a couple of occasions now to assist with due diligence on an acquisition i've been working on and also to provide contract and handbook production. Cannot fault the support or advice provided.
We love this company and Mel is a god send to our business, she sorted everything for us from employee contracts to helping us source the right accountant, she is at the end of the phone whenever I have any HR questions (even when on holiday) can not fault her commitment. Keep up the good work!
Meet our team
PA and Senior Administrator