Confidentiality for Social Care
This course looks at learning about confidential information through a variety of activities and case studies, which involve people being entrusted with sensitive information relating to health and other personal matters by service users.
Confidentiality is a key part of working within a healthcare setting, whether you will likely have access to private and personal information about patients which needs to be treated with care and sensitivity.
Maintaining confidentiality is a shared responsibility of all staff, including making sure that patients only have access to their own records, avoiding discussing private details outside of the care environment and securing any electronic records through the proper methods.
This module looks at learning about confidential information through a variety of activities and case studies, which involve people being entrusted with sensitive information relating to health and other personal matters by service users.
£20.00 + VAT
Volume discounts available
Whether you are booking for yourself or for your team we can help. What’s more we can offer a discount on volume orders.
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You will learn
Who is it for?
What our clients say
Optimal People and Business are experts in all things HR. We worked successfully with them to produce a series of information videos to help businesses during the Corona lockdown. We are looking forward to working with them again in the near future as we grow our business.
We personally dealt with Vici at Optimal and she was a delight. She was open and honest and gave great advice and guidance. She helped us deal with what could have been a very difficult dismissal with a problematic member of staff. I would not hesitate to recommend Vici to any business for their HR.
Can’t thank Mel and the team enough. Really helped my business in a crisis. Looking forward to working with you and the team.
Brilliant service, friendly staff, lovely team
Amazing service and support from extremely knowledgeable people, who also take great care in the standard of their work. Can't fault them, thank you so much!
5* all round, Mel was extremely helpful and answered all my questions, very friendly and professional. Recommended to others and would definitely use again. Thank you again Mel and Helen.
Mel and her team are fantastic, help me all along the way with some complex issues. Couldn't recommend more.
I've used Optimal PBS on a couple of occasions now to assist with due diligence on an acquisition i've been working on and also to provide contract and handbook production. Cannot fault the support or advice provided.
We love this company and Mel is a god send to our business, she sorted everything for us from employee contracts to helping us source the right accountant, she is at the end of the phone whenever I have any HR questions (even when on holiday) can not fault her commitment. Keep up the good work!
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PA and Senior Administrator