Coffee Shop Online Training Essentials Package
Finding out what training you need for your coffee shop can be a difficult task. That’s why we’ve created this essential training pack to ensure your business and employees can get the training they need.
Starting up a coffee shop, or any hospitality business, is an extremely big challenge for anyone.
With a large range of topics such as finding the perfect supplier, leasing retail space and hiring the right staff, it isn’t hard to believe that taking the time to discover the appropriate training often takes a back seat.
That’s why we’ve developed this Coffee Shop Essentials Training Pack, which gives learners the training they need in order to work effectively in a coffeeshop or any hospitality business.
The courses offered in this training pack aim to give learners a well-rounded knowledge of the hospitality industry.
The courses cover food safety training, such as how to implement a HACCP system or achieving a five-star food hygiene rating, and key hospitality training including customer service and upselling in hospitality.
We also include our social media marketing course which will teach learners how to effectively market their business on multiple social media channels to help support the business’ growth.
Who is this course for?
This training pack is designed for anyone who owns or works in a coffee shop, café or any hospitality business.
This training would suit job roles including, owners, managers, supervisors, baristas, waiting staff, front of house staff and bar staff.
This training pack contains the following courses:
- Level 2 Food Safety and Hygiene for Catering
- Level 2 HACCP
- Customer Service in Hospitality
- Barista Training
- Upselling in Hospitality
- Achieving a Five Star Food Hygiene Rating
- Awareness of Health and Safety at Work Course
- Food Allergy Awareness
- Social Media Marketing
- Safeguarding Everyone
- Fire Safety Training
- First Aid Primary Survey
For the average learner, these courses will take approximately one to three hours each to complete. Because it’s an e-learning course, you can complete this training in convenient stages and spend as long as you like on each section.
The system will record your progress throughout and you are encouraged to complete each lesson at your own pace.
There are no entry requirements for this training package.
Test and Certificate
At the end of each course there will be a multiple-choice quiz testing your knowledge of the topic.
Following the successful completion of all the courses within this package, you will receive 10 digital certificates, which you can download or print. We recommend that you keep these for your records.
£65.00 + VAT
Volume discounts available
Whether you are booking for yourself or for your team we can help. What’s more we can offer a discount on volume orders.
Click the button below or call us to speak to one of our team members to discuss.
You will learn
Who is it for?
What our clients say
Optimal People and Business are experts in all things HR. We worked successfully with them to produce a series of information videos to help businesses during the Corona lockdown. We are looking forward to working with them again in the near future as we grow our business.
We personally dealt with Vici at Optimal and she was a delight. She was open and honest and gave great advice and guidance. She helped us deal with what could have been a very difficult dismissal with a problematic member of staff. I would not hesitate to recommend Vici to any business for their HR.
Can’t thank Mel and the team enough. Really helped my business in a crisis. Looking forward to working with you and the team.
Brilliant service, friendly staff, lovely team
Amazing service and support from extremely knowledgeable people, who also take great care in the standard of their work. Can't fault them, thank you so much!
5* all round, Mel was extremely helpful and answered all my questions, very friendly and professional. Recommended to others and would definitely use again. Thank you again Mel and Helen.
Mel and her team are fantastic, help me all along the way with some complex issues. Couldn't recommend more.
I've used Optimal PBS on a couple of occasions now to assist with due diligence on an acquisition i've been working on and also to provide contract and handbook production. Cannot fault the support or advice provided.
We love this company and Mel is a god send to our business, she sorted everything for us from employee contracts to helping us source the right accountant, she is at the end of the phone whenever I have any HR questions (even when on holiday) can not fault her commitment. Keep up the good work!
Meet our Learning & Development experts
PA and Senior Administrator