Cleaning and Servicing in Hospitality
By completing this course your employees will know how to meet your organisation’s standards, be aware of the different types of equipment in hospitality, understand how to tackle unexpected situations, learn how to perform safe lifting and carrying techniques and become aware of the maintenance procedure.
This Hospitality: Cleaning and Servicing course has been created to ensure your staff know the general cleaning procedures and how to clean and service, bathroom and furniture areas. This module also covers hazards, lifting, handling and maintenance procedures relevant to all roles in the hospitality industry.
By completing this course you will be making sure your employees are meeting your organisation standards, which in turn will minimise the risk of bad publicity or lawsuits.
On completion of this course learners will:
- Be able to describe the different types of cleaning equipment and materials that will be needed when cleaning furnished areas, toilets and bathrooms
- Be aware of the different unexpected situations that might occur when cleaning and how to handle them
- Know how to use safe lifting and carrying techniques
- Be aware of the circumstances under which to call maintenance
- Understand the importance of following the correct cleaning procedures and be able to identify different disposal methods for different types of waste
- Understand what cleaning records need to be completed
The subjects covered in this module include:
- Cleaning and Servicing
- First impressions
- Manager briefing
- Materials & equipment
- What to clean?
- Hazards in tiled areas
- Lifting and handling
- Cleaning bathrooms
- Unexpected situations
- Safety 1
- Maintenance procedure
- Waste disposal
- Cleaning records
- Mission accomplished
This course is suitable for anyone working in hospitality.
Approximately 1-2 hours. The length of time taken depends entirely on how quickly you can study and absorb the material. The course is self-paced with approximately 55 interactive screens with multiple components. You do not have to complete all the training in one session. Your progress will be recorded throughout.
This course is CPD Certified.
There are no specific entry requirements for this course.
£25.00 + VAT
Volume discounts available
Whether you are booking for yourself or for your team we can help. What’s more we can offer a discount on volume orders.
Click the button below or call us to speak to one of our team members to discuss.
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Optimal People and Business are experts in all things HR. We worked successfully with them to produce a series of information videos to help businesses during the Corona lockdown. We are looking forward to working with them again in the near future as we grow our business.
We personally dealt with Vici at Optimal and she was a delight. She was open and honest and gave great advice and guidance. She helped us deal with what could have been a very difficult dismissal with a problematic member of staff. I would not hesitate to recommend Vici to any business for their HR.
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I've used Optimal PBS on a couple of occasions now to assist with due diligence on an acquisition i've been working on and also to provide contract and handbook production. Cannot fault the support or advice provided.
We love this company and Mel is a god send to our business, she sorted everything for us from employee contracts to helping us source the right accountant, she is at the end of the phone whenever I have any HR questions (even when on holiday) can not fault her commitment. Keep up the good work!
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PA and Senior Administrator